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Return Policy

General Item Return Policy - In most cases, items shipped from swiftcite.com can be returned within 15 days after delivery.

Please contact us before returning a defective item in order to receive the return shipping address and other instructions.


Did your item arrive damaged, different or not working? If so you are protected and can make a claim, the procedure is outlined below.

  1. Within 15 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
  2. We will review the claim and contact you if we need more information.
  3. If Approved, we will refund or resend the item, you may also be asked to return the product.

Where do i send returns?

Please contact our Customer service at support@swiftcite.com to get the returned address.